Grocery shopping is a fundamental aspect of daily life in India. With the rapid growth of the country’s economy and population, the grocery shopping industry has undergone significant changes over the years. From the traditional unorganised small local grocery shops to giant organised supermarkets and hypermarkets, the brick and mortar retail space is already going through an evolution since last 2 decades. In recent times, Indian consumers have become more discerning, demanding, and tech-savvy, which has led to the emergence of new shopping trends and a shift towards digital and mobile-based solutions.
Traditional Grocery Stores
India is home to a large number of traditional grocery stores, known locally as kirana stores, provision Stores, departmental stores or general stores. These stores are an integral part of the Indian retail landscape and cater to the needs of the majority of the country’s population. They offer a wide range of products, from household essentials to fresh produce, and provide a convenient and affordable shopping experience for customers. In addition, traditional grocery stores are often family-owned and operated, and as such, provide a personal and intimate shopping experience for customers.
Supermarkets and Hypermarkets
Supermarkets and hypermarkets have become increasingly popular in India over the years. These stores offer a wider range of products compared to traditional grocery stores, including fresh produce, household essentials, and a variety of packaged food items. They are often located in more urban areas and cater to middle and upper-class consumers. Supermarkets and hypermarkets are typically larger and offer a more modern and organized shopping experience compared to traditional grocery stores. Although they offer a wide range of products, they also encourage an irresponsible consumer behaviour to buy things that night not be needed at all.
Online Grocery Shopping
In recent times, online grocery shopping has emerged as a popular shopping trend in India. Consumers can now purchase their groceries online and have them delivered to their doorstep, saving time and effort. Online grocery shopping has become increasingly popular among busy consumers who are unable to visit traditional stores or supermarkets. In addition, online grocery shopping has become increasingly accessible and affordable, with the introduction of new technologies and the growth of e-commerce platforms. The new trend on online grocery shopping is the quick commerce segment with promises to deliver groceries in around 10 minutes to the customers.
Mobile-Based Solutions
In India, the use of mobile phones has increased significantly in recent years, with a majority of the population now owning smartphones. This has led to the emergence of mobile-based grocery shopping solutions, such as mobile apps and mobile-optimized websites. Consumers can now shop for groceries using their smartphones, making it more convenient and accessible than ever before. Mobile-based solutions have become increasingly popular among younger, tech-savvy consumers who are looking for a more streamlined and convenient shopping experience.
One such mobile based solution is the Santhe App, which aims to connect the local customers with local retail stores with a vision to support local economy. The local shops and retailers can use the Santhe Merchant App to create their profile and product catalog to start selling online. Consumers can use Santhe App to share browser through their nearby supermarkets and local retail stores like Kirana stores, departmental stores, provision stores & general stores. Consumers and customers can search for their product and compare prices from different shops and add products to their product catalog. Once their are ready to buy, they can easily pay via various payment methods like UPI payments, Credit Cards, Debit Cards, New Banking, UPI wallets etc. Once the payment is successful the order is placed and now the merchants can start with the delivery process of the orders. Thus Santhe Apps combines the best of both online shopping and shopping from local grocery stores.Â
Home Delivery Services
Home delivery services have become increasingly popular in India, offering customers the convenience of having their groceries delivered directly to their doorstep. Many traditional grocery stores and supermarkets now offer home delivery services, and a number of online grocery retailers have emerged, providing a convenient and affordable alternative to traditional shopping.
Growth of Organized Retail
In recent years, the growth of organized retail has led to the emergence of new shopping trends and a shift towards digital and mobile-based solutions. Organized retail refers to the large chain stores and supermarkets that offer a more modern and organized shopping experience compared to traditional grocery stores. The growth of organized retail has led to increased competition, which has led to lower prices, higher quality products, and a more convenient shopping experience for consumers.
Emergence of Health and Wellness Products
The growth of the health and wellness industry has led to an increased demand for healthy and organic products. Many traditional grocery stores, supermarkets, and online retailers now offer a range of health and wellness products, including fresh produce, organic products, and packaged food items. This trend has been driven by an increased awareness of the importance of healthy eating and lifestyle choices.
In conclusion, grocery shopping in India has undergone significant changes over the years, with the emergence of new technology and a growing middle class transforming the way people shop for groceries. Despite the challenges faced by consumers and the grocery store industry, there are still many opportunities for growth, including the growth of online grocery shopping and the increasing popularity of private label brands. As the grocery store industry in India continues to evolve, it will be interesting to see how it develops and responds to the changing needs and demands of consumers.
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